I’ve just set up a new mailing list specifically for monotone users, who find the (sometimes endless) developer discussions too boring or are annoyed of ticket spam. You can find the new list’s interface here.
The plan is to do basic first level support on this list and move developer-relevant parts via cross-posting over to the old monotone-devel list. While I’m already subscribed to the new list, I encourage a couple of other developers to subscribe there as well, in case I’m not available.
I also registered monotone-users and the pre-existing one for the Debian packaging team on Gmane, but it will take a bit more time until they set them up over there, so please be patient.